Terms of service

These terms apply to the Castrook website, dashboard, and API. By using Castrook, you agree to these terms and the privacy policy. Questions can be sent to support@castrook.com.

YouTube terms

Castrook uses YouTube API Services. By using Castrook, you agree to be bound by the YouTube Terms of Service. Our privacy policy explains the YouTube data we access and your controls. Google’s processing of information is governed by the Google Privacy Policy.

Your account and content

You are responsible for your account, API keys, connected social accounts, and the content and actions submitted through them. You must have the rights and permissions required to publish media and respond to comments. You retain ownership of your content and authorize Castrook to process it as needed to provide the requested service.

When you connect customer accounts through an embedded flow, collect the account owner’s authorization and show the policies that apply to their data. Performance reports contain the counters a platform makes available, with retrieval times and lifetime or date-range labels; availability and update delays vary. Uploaded media follows the retention periods in our privacy policy. Keep your own copy of original files.

Acceptable use

Do not use Castrook for unlawful content, spam, deceptive impersonation, unauthorized account access, or circumvention of platform restrictions, and do not create additional workspaces to get around plan allowances. Follow each connected platform’s terms, community rules, intellectual-property requirements, and applicable laws. Access may be restricted when needed to protect the service or comply with those requirements.

Platform availability

Publishing depends on third-party platforms, permissions, quotas, reviews, and account eligibility. A queued or accepted request is not a promise that content will be published or remain available. Scheduled times indicate intended dispatch; processing and moderation can take additional time. Review delivery states and account capabilities before relying on an action.

Castrook is provided on an as-available basis without an uptime or delivery guarantee, and features may change over time. The current status of platform reviews is published in the platform guides.

Pinterest trial access is limited to the authorized app owner’s sandbox and does not establish access for customer accounts. LinkedIn member publishing, Page access, comments and performance can require different permissions and approvals. Connecting an account does not promise access to every feature; the capabilities shown for that connection govern available actions.

Plans, billing and payments

Castrook offers a Free plan and paid monthly plans. Current plans, prices and usage allowances are listed on the pricing page. Prices are in US dollars and exclude applicable taxes, which are calculated at checkout.

Paid plans are sold through Polar, which acts as our merchant of record. Polar processes your payment, provides receipts and invoices, and handles sales tax on the purchase. Castrook never receives your full card details.

• Renewal. Subscriptions renew automatically each month until you cancel, and each period is charged at its start. A workspace can have one subscription at a time.
• Plan changes. An upgrade takes effect immediately, and the prorated difference for the rest of the current period is charged right away. A downgrade takes effect at the next renewal.
• Usage allowances. Each plan includes monthly usage allowances. When an allowance is used up, new work of that kind is rejected until the allowance resets or you upgrade. We never charge automatically for usage beyond your plan and never upgrade your plan automatically.
• Failed payments. If a renewal payment fails, paid limits continue for up to 7 days while the payment is retried. After that, Free plan limits apply until the payment succeeds.
• Cancellation. You can cancel at any time from the billing portal. Cancellation takes effect at the end of the current paid period, and your plan stays active until then. Afterwards your workspace uses the Free plan. Canceling does not delete your data.
• Price changes. We may change prices for future periods. We will notify you before a change takes effect, and a new price applies only from a renewal after that notice.
• Developer beta. Workspaces created during the free developer beta keep Scale plan allowances until November 1, 2026. After that they use the Free plan unless a paid plan is chosen. Using the beta or the Free plan never authorizes charges: a paid plan starts only when you complete checkout.

Affiliate program

If you join the Castrook affiliate program, the affiliate program terms also apply.

Ending access

You may stop using the service, revoke API keys, disconnect accounts, and request deletion at any time. You can also remove Castrook’s YouTube access through Google account permissions. We may suspend access for misuse, security concerns, or operational reasons. Published social content remains subject to the relevant platform’s own controls.

Contact and updates

We may update these terms as the service changes. Material changes will be communicated through the service or the contact details associated with your account. Contact support@castrook.com for account or terms questions.