Data deletion

Disconnect a social account

Open Connections in your workspace, choose the account, and select Disconnect. This immediately stops new publishing and comment actions through that connection.

For YouTube, Castrook requests Google authorization revocation and removes the channel’s stored profile, cached comments, performance snapshots and provider delivery data. If Google is temporarily unavailable, Castrook retries revocation. During cleanup, a one-way authorization identifier and, if needed, an encrypted retry credential may be retained for up to six days. They are used only to finish revocation and cleanup, and removed sooner once that work completes.

Google revocation applies to the full authorization granted to Castrook. Other YouTube connections under the same Google authorization may also be disconnected and need reconnection.

Disconnecting a channel does not remove your authored post requests or internal delivery history. Request workspace deletion below to remove those records too.

For Pinterest and LinkedIn, disconnecting removes the connection’s stored credentials and performance snapshots. You can also remove Castrook from the platform’s connected-app or permitted-services settings. A fresh authorization is required before Castrook can act through that connection again.

Remove media and connection links

Open Media to delete an uploaded file. Cancel or finish posts that still reference it first. Deletion immediately stops previews and future delivery; stored copies are removed through scheduled cleanup. In Profiles, revoke an open connection link to prevent further account authorization through it. Accounts already connected remain connected until you disconnect them.

Revoke YouTube access at Google

In addition to disconnecting in Castrook, you can open Google account permissions, select Castrook, and remove its access. Our periodic authorization checks detect revoked access and remove associated stored YouTube API data within 30 days of revocation. You can also request deletion directly using the contact below.

Delete your Castrook data

Email support@castrook.com from the email associated with your workspace, with the subject “Castrook data deletion request.” Include your workspace ID, available in Settings. Do not include passwords, API keys, or social-account tokens.

We verify that the request belongs to the account owner before removing account and workspace records. We may ask you to sign in or confirm ownership by email. The request covers connected credentials, API keys, pending posts, stored product records, and associated operational data, except records that must be retained by law. The temporary one-way authorization identifier and any encrypted retry credential remain subject to the six-day cleanup limit described above.

Published content

Disconnecting a channel or deleting Castrook data does not delete or change videos, posts, or comments already published to YouTube or other platforms. Remove those through the relevant platform’s own tools. Content retained independently by those platforms is governed by their privacy policies, including the Google Privacy Policy for Google services.

For more information about data handling and retention, read the Castrook privacy policy. Contact support@castrook.com with deletion questions.